Shipping Information

1. Shipping Costs

Italy: We offer free shipping for all orders over €50. For orders below this value, the shipping cost is €6.99.
International: For international shipping, the cost is €19.99. Delivery times for international shipments may vary depending on the destination.

2. Delivery Times

Italy:
- Standard: Delivery times for orders in Italy are generally 2-5 working days from order confirmation. During holidays or peak demand periods, such as the Christmas season, delivery times may slightly increase.
International:
- Standard International: For international orders, delivery times usually range between 7 and 14 working days depending on the destination and local customs procedures.

3. Order Processing

All orders are processed within 2-3 working days of receiving payment. You will receive an order confirmation email with tracking details once the package has been shipped. If your order includes multiple items, they may be shipped separately to ensure faster delivery.

4. Free Shipping

Free shipping is available for orders over €50 throughout Italy. The total order value must exceed €50 net of any discounts or promotional codes to qualify for free shipping.

5. Order Tracking

Once your order is shipped, you will receive a tracking link. You can monitor the real-time location of your package and the estimated delivery date. If you experience issues with tracking or do not receive your order, please contact us at [email protected].

6. Terms and Limitations

Remote Areas: For shipments to remote areas or minor islands, additional costs may apply. In such cases, we will contact you before proceeding with the order.
Customs and International Taxes: Orders shipped outside the European Union may be subject to customs duties and taxes, payable by the recipient. We recommend checking with local customs authorities for any additional costs.

7. Contact

For any questions or additional information about our shipping policies, please do not hesitate to contact us:

Email: [email protected]

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